| Schiphol Shopper [ In practice ] |
"I am very pleased with the new trolleys. I travel a lot and I have seen a lot of airports and used a lot of airport trolleys. Schiphol's new handbaggage trolley is highly available, nice to see and very easy to use. I could even take the trolley with me into the washrooms!"
— Mr. R. El Kasri
(passenger JAL flight, Amsterdam-Copenhagen-Tokio)
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...going from one place to another |
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...in supermarkets |
"Use of the Shopper increases sales, because passengers can now take their trolleys into the shops with them. This lowers the threshold of entering shops. [...] Previously, damage in shops was caused mostly by shoulderbags, since passengers had to leave their trolleys behind and drag their hand baggage with them into the stores.
Customers find the new trolley 'nice', comfortable and 'relaxed' to use. People are also much friendlier, if there are enough trolleys."
— Shopmanager of KLM and World of Delights
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...in shops |
"However, what did make my [transfer] time 'easier' and the reason for this letter, is to congratulate whoever designed the new trolleys. Absolutely brilliant. Manoeuvrability, control, availability – excellent. [...]
Please accept this as a compliment. Passengers (including me) are very quick to complain. Therefore I feel it's only right to make a compliment."
— K. Harrison (transit passenger)
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...in restaurants and cafés |
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